The Company will endeavor to send the order consisting of the product(s) listed in each Delivery Confirmation prior to the date indicated in the Delivery Confirmation in question or, if no delivery date is specified, in the estimated timeframe indicated when selecting the delivery method and, in any case within a maximum period of 30 days from the date of the Order Confirmation.

• Question: Delivery was attempted but I was unavailable. What next?
  Answer: Do not worry, our courier will try to reattempt to deliver in next 2 days. In case parcel is still not delivered you can call or email us so you can submit your delivery request to the courier.
  

• Question: Will I Receive a Quality Product by EleganceByDee LLC ?Answer: As an international brand, we adhere to strict quality and design benchmarks. Every EleganceByDee LLC product goes through a 5 step Quality Control process to ensure that you receive the best.